Built for How the
World Actually Sells
From Dubai to Riyadh to Mumbai — wherever business happens on WhatsApp, we built the CRM that fits how sales teams actually work.
Western CRMs Don't Work Here
Every CRM on the market was built for email-first cultures. Zoho, HubSpot, even WhatsApp tools like Wati and DoubleTick — they all assume your sales conversations fit neatly into their workflows.
But in most of the world, that's not how business works.
From Dubai to Karachi to Mumbai — a deal starts with a WhatsApp message. A viewing is scheduled over voice note. A contract is negotiated in a group chat. The relationship lives on WhatsApp — not buried in an inbox.
We watched sales teams struggle with tools that forced them to work against their natural rhythm. They'd close deals on WhatsApp, then waste hours copy-pasting everything into a CRM that didn't understand their workflow.
Marhaba! I saw your villa listing in JBR. Is it still available?
10:23 AMAhlan wa sahlan! Yes, it's available. Would you like to schedule a viewing this week?
10:24 AMA CRM That Works With WhatsApp, Not Against It
So we built Yalla.
Not another email-first CRM with a WhatsApp plugin bolted on as an afterthought. We built a CRM from the ground up where WhatsApp is the center of everything.
Every conversation, every voice note, every document shared — it all flows naturally into your pipeline. Your sales team keeps chatting on WhatsApp exactly like they always have. But now, nothing falls through the cracks.
We built the CRM we wished existed when we were running sales teams — and now teams from Dubai to Riyadh to Mumbai use it every day.
We Understand How You Sell
Built for UAE, Saudi Arabia, India, Pakistan, and Oman — where business runs on WhatsApp
Relationship-First Sales
In WhatsApp-first markets, you don't close a deal — you build a relationship. Our CRM tracks the conversations that matter, not just the transactions.
Speed Matters
When a customer sends a WhatsApp message, they expect a reply in minutes, not hours. We help your team respond instantly, from anywhere.
Trust & Privacy
Business relationships are built on trust. Yalla Protect ensures your customer data stays yours — even when employees leave.
Mobile-First Reality
Your sales team isn't sitting at desks. They're in meetings, at viewings, on the road. Yalla works beautifully on mobile.
Multi-Channel, One Inbox
WhatsApp, Instagram DMs, Facebook Messenger — all the channels your customers actually use, unified in one place.
Regional Time Zones
Built for teams across UAE, Saudi Arabia, India, Pakistan, and Oman. Your CRM works when you work, wherever that may be.
What We Stand For
Simplicity Over Complexity
If your team needs a manual to use a CRM, that CRM has failed. Yalla is so intuitive, teams are productive within minutes.
Speed is Respect
When customers reach out, they deserve quick replies. We build tools that help you respond faster, not add friction.
Your Data, Your Business
Customer relationships belong to you, not your employees' personal phones. We help you protect what you've built.
Built With, Not For
Every feature we ship comes from real conversations with sales teams across the Gulf. We build what you actually need.
Our Impact
ZAR Media FZCO
Yalla CRM is a product of ZAR Media FZCO, a technology company headquartered in Dubai, UAE.
Headquartered in Dubai
At the heart of the region we serve, building solutions for the markets we understand.
Growing Team
Engineers, designers, and customer success specialists dedicated to your growth.
Security First
GDPR compliant and built with enterprise-grade security and data protection from day one.
Our Mission
"To empower every sales team in WhatsApp-centric markets with tools that match how they actually work — helping them build stronger relationships, close more deals, and grow their businesses without changing their workflow."