Every chat, every channel — one inbox.
WhatsApp, Instagram, Facebook, TikTok DMs and your website all land in one place. Reply in seconds. Never lose a thread.
- WhatsApp, Instagram, Facebook, TikTok & web in one view
- Channel badges show where each lead came from
- Reply in seconds — never lose a thread
Every contact, every detail, at your fingertips.
Tag, segment, filter and search. Custom fields per business type. Import from CSV or sync from your existing tools.
- Tag, segment, filter and search
- Custom fields per business type
- Import from CSV or sync existing tools
Move every deal forward.
Visual Kanban pipelines you can customise per workflow. Drag deals between stages. Channel badges on every card show where the lead came from.
- Visual Kanban pipelines, customisable per workflow
- Drag deals between stages
- Channel badges on every card
Send blasts that actually convert.
WhatsApp and email campaigns built in a 4-step wizard. Broadcast to thousands or drip sequence over weeks. AI writes the copy if you ask.
- WhatsApp & email in a 4-step wizard
- Broadcast to thousands or drip over weeks
- AI writes the copy if you ask
Plan a month of content in an afternoon.
Schedule across Instagram, TikTok, Facebook and YouTube from one calendar. AI writes the captions, you approve.
- Schedule IG, TikTok, Facebook & YouTube from one calendar
- AI writes the captions, you approve
- Draft, scheduled and published in one view
Automate the boring 80%.
Visual workflow builder. Trigger on a tag, a form submission, a pipeline move, or a date — then send messages, assign tasks, route leads.
- Trigger on a tag, form, pipeline move or date
- Send messages, assign tasks, route leads
- Visual builder — no code
Approved templates, ready to send.
WhatsApp and email templates organised in folders. Submit for Meta approval inside Yalla. Reuse what works, version what doesn’t.
- WhatsApp & email templates in folders
- Submit for Meta approval inside Yalla
- Reuse what works, version what doesn’t
Know who to call this week.
Pipeline value, agent performance, lost reasons, win rates. Real numbers, not vanity metrics. Filter by pipeline, agent, date range.
- Pipeline value, win rates & lost reasons
- Agent performance at a glance
- Filter by pipeline, agent or date range
Nothing slips through the cracks.
Tasks tied to contacts, deals or calendar. Smart lists by context. Natural-language quick-add — ‘Call Sara tomorrow at 3pm’ just works.
- Tasks tied to contacts, deals or calendar
- Smart lists by context
- Natural-language quick-add
Your week, your way.
Day, Week, Month views. Personal calendars, team calendars, overlay or side-by-side. Sync with Google, Outlook and iCloud.
- Day, Week and Month views
- Personal & team calendars, overlaid or side-by-side
- Sync with Google, Outlook & iCloud
Route leads to the right person, at the right time.
Set working hours per staff member. Yalla auto-assigns incoming chats and bookings to whoever’s available, in their timezone.
- Set working hours per staff member
- Auto-assign chats & bookings to who’s available
- Timezone-aware routing
Plus, even more.
The little things that make Yalla actually usable, day to day.
Lead Routing
Webhooks pull leads in from anywhere — Yalla auto-assigns to the right rep, round-robin or by skill.
Chat Widget
Branded chat button for your website.
Webhook Integrations
Connect any tool via webhooks. Send and receive data without touching code.
Team Roles
Admin, manager, agent — granular permissions.
Mobile Apps
iOS and Android. Push notifications. Reply on the go.
Dedicated Support
24/7 chatbot, email, and direct calls for bigger issues.
“Yalla has given us a good 60% boost across the board — getting leads, keeping leads, getting back to leads, and saving time. It’s huge.”
Offices
- United Kingdom
- United Arab Emirates
- United States