Built for How
Your Industry Sells
Whether you're closing property deals, managing e-commerce orders, or running a sales team — Yalla adapts to your workflow, not the other way around.
Close more deals without changing how you sell
Your sales team already knows how to sell on WhatsApp. Yalla just makes sure nothing falls through the cracks — every lead tracked, every follow-up scheduled, every conversation saved.
Challenges We Solve for Sales Teams
Real problems, real solutions
Leads lost in personal WhatsApp chats
All conversations automatically captured in your CRM pipeline
No visibility into team conversations
See every chat across your entire team from one dashboard
Sales reps leaving with customer data
Yalla Protect keeps contacts secure — even when employees leave
Slow response times losing deals
Instant notifications and quick-reply templates
Key Features for Sales Teams
Pipeline Management
Drag-and-drop deals through your custom stages
Team Inbox
All WhatsApp numbers unified in one view
Auto-Assignment
New leads routed to available reps instantly
Performance Analytics
Track response times, conversion rates, team metrics
We Understand MENA Business Culture
Sales in this region works differently. We built Yalla around these realities.
Relationships Come First
In MENA, you don't close a deal — you build a relationship. Customers expect personal attention, quick responses, and someone they can trust. WhatsApp enables that intimacy at scale.
Speed Wins Deals
When a customer sends a WhatsApp message, they expect a reply in minutes — not hours. The first agent to respond often wins the deal, especially in competitive markets like real estate.
Mobile-First Everything
Sales teams here aren't tied to desks. They're at viewings, meetings, coffee shops. Any tool that requires a laptop is dead on arrival. WhatsApp works where they work.
Voice Notes are Currency
Typing is slow. Voice notes are fast, personal, and expressive. A 30-second voice note can convey what 10 messages can't. Yalla captures and logs them all.
Family & Group Decisions
Big purchases involve family discussions. Group chats with spouses, parents, or business partners are common. Managing these multi-party conversations is crucial.
Non-Traditional Hours
Business doesn't stop at 5pm. Evening and weekend inquiries are common, especially in retail and real estate. Your CRM needs to work when your customers do.
Real Results from Real Businesses
See how companies across MENA have transformed their sales with Yalla
"We were drowning in WhatsApp messages across 15 agent phones. Now our team of 40 handles 3x the inquiries with better response times. Last quarter, we attributed AED 12M in sales directly to leads managed through Yalla."
"WhatsApp is how our customers prefer to shop. Before Yalla, we missed 40% of inquiries because they got buried. Now we capture every conversation, and our repeat purchase rate has doubled."
"Our sales reps used to guard their WhatsApp contacts like gold. When someone left, we'd lose hundreds of leads. Yalla Protect solved that overnight. Now customer relationships belong to the company, not individual phones."
"In Egypt, everyone does business on WhatsApp but no one had a system for it. We tried Zoho and DoubleTick — our agents ignored them. Yalla fits how we actually work. Adoption was instant because there's nothing new to learn."
"We're a small team handling 300+ orders a week, mostly through WhatsApp. Before Yalla, we'd lose track of orders constantly. Now everything is organized, customers get updates automatically, and we haven't missed a delivery in months."
"We have sales reps across 4 cities. Before Yalla, I had zero visibility into their pipelines. Now I see every conversation, every deal stage, in real-time. It's transformed how we manage our distributed team."
Why Teams Switch to Yalla
The difference between traditional CRMs and WhatsApp-native
Other Tools Zoho, HubSpot, Wati, DoubleTick | WhatsApp-Native Yalla CRM | |
|---|---|---|
| WhatsApp Integration | Plugin/Add-on | Built-in core feature |
| Setup Time | 2-4 weeks | 10 minutes |
| Team Adoption | 30-40% typical | 90%+ typical |
| Mobile Experience | Limited | Full functionality |
| Voice Notes | Not supported | Captured & logged |
| Contact Protection | Basic | Yalla Protect included |
| Regional Support | Global/Generic | MENA-focused |
| Pricing | $$$ | $ |