Empower Tax
Empower Tax — LS Sran CPA
Goals
Empower Tax provides CPA-led tax optimization for high-earning professionals across Canada, serving a multilingual client base. Enquiries came through WhatsApp and social, and getting each new client to the right CPA quickly — in their own language — was manual.
The Yalla solution
Yalla manages Empower Tax’s WhatsApp and social media, replies instantly in English, Punjabi, Hindi or Urdu, and auto-assigns every new client to the right CPA.
“Yalla handles our WhatsApp and social, and auto-assigns every new client to the right CPA. It even replies in our clients’ languages — English, Punjabi, Hindi and Urdu — so nothing gets lost in translation.”
The results
Faster responses in every client’s language, new business routed to the right CPA automatically, and a consistently active social presence.
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Offices
- United Kingdom
- United Arab Emirates
- United States