Every enquiry answered,
every student followed up.

Enquiries go cold

Parents and students compare several schools and consultancies at once. Slow replies and missed follow-ups hand the enrolment to whoever answered first.

Leads live in spreadsheets

Open-day forms, web enquiries and event sign-ups end up in separate Excel sheets nobody works systematically.

Tools don’t talk to each other

Calendar in one place, email in another, forms in a third — follow-up depends on someone remembering.

Reply first, every time

Instant answers to every enquiry from WhatsApp, Instagram, your website and event forms — before they message the next school.

Forms straight into the CRM

Lead-generation and event sign-up forms connect directly — no Excel sheets, every enquiry tracked to an owner and a stage.

Consultations booked on chat

Yalla books the counselling session or campus visit and reminds both sides, so it actually happens.

Follow-up until they enrol

Automated emails, reminders and event-based workflows nurture every applicant — nobody falls through between terms.

From first message to booked

The Admissions Team’s Playbook

Scorecards, reply templates in BM, English and Chinese, and an intake calendar for preschools, schools, tuition centres, colleges, universities and training providers.

“It has become almost effortless for us to schedule appointments, manage client data and follow up on leads from multiple digital channels.”