StEPS Education
Saima Asghar · Founder, StEPS
Goals
StEPS is an education consultancy, career coaching and study-abroad counselling service. Before Yalla they ran on separate tools for calendar scheduling, email and data collection - client interactions were hard to track, follow-ups were delayed, calendars were disconnected, and lead data lived in Excel sheets.
The Yalla solution
Yalla centralised the operation on one platform: lead-generation and event sign-up forms connect straight into the CRM (no more Excel), email marketing and event-based workflows run automatically, and calendar management plus automated emails and reminders handle the scheduling and follow-up that used to eat staff time.
“It has become almost effortless for us to schedule appointments, manage client data and follow up on leads from multiple digital channels.”
The results
Scheduling appointments, managing client data and following up on leads from multiple digital channels is now almost effortless. Automated reminders and workflows free up staff time, and the dashboard tracks every client and team member in one view.
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Offices
- United Kingdom
- United Arab Emirates
- United States