Czechin.ae
Czechin.ae — Holiday Homes & Real Estate LLC
Goals
Czechin.ae sells and manages Dubai property for Czech and Slovak investors — spanning investment sales and 100+ actively managed apartments. Sales enquiries and support requests arrived across many channels and in two languages and had to reach the right person quickly, while promoting new project offers and keeping their social channels active was manual and time-consuming.
The Yalla solution
Yalla is Czechin’s front line across the board: it routes sales enquiries and support requests to the right specialist automatically, runs WhatsApp marketing broadcasts of new investment offers to their client list, and manages and publishes their social media content — replying instantly in English or Czech throughout.
“Yalla runs almost everything customer-facing for us — it routes sales enquiries and support requests to the right person, sends our new investment offers to clients on WhatsApp, and even manages and publishes our social media. It’s like adding a whole team.”
The results
Sales and support now reach the right person in seconds, investors hear about every new offer on WhatsApp, and the social calendar stays full — all without adding headcount.
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Offices
- United Kingdom
- United Arab Emirates
- United States