Your Right to Deletion
Under applicable United States privacy laws (including the California Consumer Privacy Act, as amended by the CPRA, where applicable), you have the right to request deletion of your personal data. We are committed to honoring your data protection rights.
How to Request Data Deletion
To request deletion of your data, simply send an email to:
hello@yallacrm.aiPlease include your full name, the email address associated with your account, and "Data Deletion Request" in the subject line.
What Gets Deleted
When we process your deletion request, we will permanently delete:
- Your account profile and login credentials
- Contact information (name, email, phone number)
- Business information and preferences
- Usage data and activity logs
- Any content you have uploaded
What May Be Retained
Certain data may be retained as required by applicable law:
- Transaction and billing records (as required by applicable U.S. federal and state law)
- Data necessary for legal claims or disputes
- Anonymized/aggregated data that cannot identify you
Processing Time
We will process your deletion request within 30 days of receiving it. You will receive a confirmation email once your data has been deleted.
Important Notice
Data deletion is permanent and cannot be undone. Your account will be deactivated and you will lose access to all data, conversations, and customer records stored in Yalla CRM. Please export any data you need before requesting deletion.
Offices
- United Kingdom
- United Arab Emirates
- United States