Heavenly Coffees
Heavenly Coffees
Goals
Heavenly Coffees hand-roasts and sells coffee, beans and equipment online and to restaurants across South Africa. Product questions and orders came in through WhatsApp and social, and keeping up with every enquiry while managing the sales pipeline was hard to sustain.
The Yalla solution
Yalla answers product and equipment questions on WhatsApp instantly, recovers abandoned carts, follows up on quotes, and keeps every sale moving through a clear pipeline.
“Yalla handles our WhatsApp — answering product questions, recovering carts and following up — and keeps every sale organised in one pipeline. It’s like having our best salesperson on every chat.”
The results
Faster replies, recovered carts and an organised pipeline — more orders converted from the same flow of enquiries.
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Offices
- United Kingdom
- United Arab Emirates
- United States