Neo Travels
Avinash · Neo Travels
Goals
Neo Travels sells holiday packages, corporate travel and visa services from Dubai. They had a growing list of past customers and enquirers but no fast, reliable way to promote new offers to them — and their Facebook ad leads needed instant follow-up before they went cold.
The Yalla solution
Yalla runs WhatsApp broadcasts to segmented customer lists, promoting each new package on the official WhatsApp Business API so campaigns land without getting blocked. Facebook ad leads flow straight into Yalla, which replies instantly, qualifies the trip, and follows up automatically — turning both the existing list and new ad traffic into bookings.
“Gathering data has become so much easier — since it’s all automated, the chance of missing leads is lower and there’s no need for manual reminders. It’s saving us around 4 hours a week.”
The results
Offers now reach the whole list in minutes with response rates email can’t match, Facebook leads are answered in seconds instead of going cold, and repeat bookings from past customers are up.
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Offices
- United Kingdom
- United Arab Emirates
- United States